Privacy Policy

Denman Power and Cooling is committed to providing you with the best possible customer service experience.

Collection of your personal information

There are many aspects of the site that can be viewed without providing personal information, however, for access to direct enquiries through our contact us form or free quote request form you are required to submit personally identifiable information. This may include but not limited to your name, contact, and job details.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to transaction processing services. Those companies will be permitted to obtain only the personal information they need to deliver the service. Denman Power and Cooling takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

For direct enquiries through our contact us form or free quote request form we collect the information you provide solely to respond to your enquiry, complete the job, schedule servicing / maintenance if required, and to keep you informed of relevant industry information.

Changes to this Privacy Policy

Denman Power and Cooling reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Denman Power and Cooling reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Denman Power and Cooling welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us at admin@denmanpac.com.au or at 1300 137 043 during business hours Monday to Friday.

Domestic Payment terms

All domestic payments terms are strictly as invoiced. Most jobs will require payment on the day of completion however due to the size of some jobs a deposit will be required prior to the job being commenced. We accept direct deposit, cheque, cash, and the following credit cards: Visa and Master Card. We encourage early payment of accounts.